🔐 PRIVACY POLICY – BRIDGERS
PRIVACY POLICY
BRIDGERS SARL
6784 Route de Berre, 13122 Ventabren, France
SIRET: 91113473200013 (temporary)
Data Protection Officer: [À compléter]
1. INFORMATION WE COLLECT
1.1 Client Information
- Company name and contact details
- Technical contact information
- Site access credentials and security clearances
- Equipment specifications and network configurations
1.2 Service Data
- Service reports and maintenance logs
- System performance data
- Emergency response records
- Invoice and payment information
1.3 Website Data
- Contact form submissions
- IP addresses and browser information
- Cookies for website functionality
- Service inquiry details
2. HOW WE USE YOUR INFORMATION
2.1 Service Delivery
- Scheduling and coordinating technical services
- Accessing client facilities and systems
- Providing maintenance and support services
- Emergency response coordination
2.2 Business Operations
- Invoicing and payment processing
- Service quality improvement
- Legal compliance and contract management
- Communication regarding services
2.3 Marketing (With Consent)
- Service updates and newsletters
- New service announcements
- Industry insights and technical updates
3. INFORMATION SHARING
3.1 No Third-Party Sales We never sell, rent, or trade your personal information to third parties.
3.2 Limited Sharing Information may be shared only when:
- Required by law or legal process
- Necessary for service delivery (subcontractors under NDA)
- With explicit written consent
3.3 Subcontractors
- All subcontractors bound by confidentiality agreements
- Same privacy standards applied
- Limited access to necessary information only
4. DATA SECURITY
4.1 Technical Safeguards
- Encrypted data transmission and storage
- Secure access controls and authentication
- Regular security audits and updates
- Backup and disaster recovery procedures
4.2 Physical Security
- Restricted access to data storage areas
- Secure disposal of physical documents
- Mobile device encryption and remote wipe capability
4.3 Personnel Security
- Background checks for all technicians
- Confidentiality training and agreements
- Regular security awareness training
5. DATA RETENTION
5.1 Service Records
- Technical service logs: 3 years
- Emergency response records: 5 years
- Invoice and payment records: 7 years (legal requirement)
5.2 Client Information
- Active client data: Duration of service relationship
- Inactive client data: 2 years after last service
- Marketing data: Until unsubscribe request
5.3 Website Data
- Contact inquiries: 1 year
- Website analytics: 2 years
- Cookies: As specified in cookie policy
6. YOUR RIGHTS (GDPR)
6.1 Access Rights
- Right to access your personal data
- Right to receive copy of data we hold
- Right to information about data processing
6.2 Correction Rights
- Right to correct inaccurate data
- Right to complete incomplete data
- Right to update outdated information
6.3 Deletion Rights
- Right to request data deletion
- Right to be forgotten (with legal limitations)
- Automatic deletion per retention schedule
6.4 Other Rights
- Right to data portability
- Right to object to processing
- Right to withdraw consent
7. COOKIES AND TRACKING
7.1 Essential Cookies
- Website functionality and security
- Contact form operation
- Session management
7.2 Analytics Cookies
- Website performance measurement
- User experience improvement
- Traffic analysis (anonymized)
7.3 Cookie Control
- Browser settings control cookie acceptance
- Opt-out available for non-essential cookies
- No tracking across other websites
8. INTERNATIONAL TRANSFERS
8.1 EU Data Protection
- Primary data processing within EU
- Equivalent protection for any non-EU transfers
- Appropriate safeguards in place
8.2 Client Site Access
- Data may be accessed from client locations
- Same security standards maintained
- Secure VPN connections when required
9. CONTACT INFORMATION
9.1 Privacy Requests For any privacy-related requests or concerns:
- Email: privacy@bridgers.fr
- Phone: [À compléter]
- Address: 6784 Route de Berre, 13122 Ventabren, France
9.2 Data Protection Authority You have the right to lodge complaints with: CNIL (Commission Nationale de l’Informatique et des Libertés)
- Website: www.cnil.fr
- Phone: +33 1 53 73 22 22
10. POLICY UPDATES
10.1 Changes
- Policy updates posted on website
- Email notification for material changes
- Continued service use constitutes acceptance
10.2 Effective Date This policy is effective as of [Date] and supersedes all previous versions.
Last Updated: [Date]
Version: 1.0